Senior Commercial Property Manager

Arlington Heights, IL
Full Time
Experienced
Headquartered in Denver, Colorado, Healthpeak (NYSE: DOC) is a nation-wide, fully integrated Real Estate Investment Trust (REIT), and a proud S&P 500 company. Together we build, own and operate world-class facilities for healthcare Discovery and Outpatient Care ("DOC"). Our impressive portfolio of over 50,000,000sf of Medical Outpatient buildings, Lab and Life Science facilities, and Senior Assisted Living centers fuel innovation in patient care and research - accelerating scientific discovery, enhancing healthcare delivery, fostering healthier populations, and driving shareholder value.

POSITION RESPONSIBILITIES
The Senior Commercial Property Manager (SPM) is responsible for overseeing a property management team that together successfully manages a portfolio of Outpatient Medical properties in their designated market. The ideal candidate will have experience with healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include, but are not limited to:
  • Develop and maintain strong relationships with healthcare partners, building owners, and key decision-makers, while ensuring team members do the same to deliver best-in-class customer service aligned with Healthpeak core values (W.E. C.A.R.E).   Conduct annual performance evaluations and oversee day-to-day team management, including coaching, development, and other HR functions as assigned. Oversee coordination and implementation of property-specific tenant outreach programs
  • Ensure that you and your team members address tenant concerns quickly, professionally, and economically
  • Schedule regular meetings, monthly at minimum, with team members, maintenance, and vendors to review property operations
  • Schedule regular meetings with tenants to review property operations
  • Coordinate annual tenant survey process, including annual action plan implementation
  • Create detailed operating expense budgets for each building entity on an annual basis
  • Analyze property financials, including cash flow and monthly variances, and take ownership of operational and financial performance across the portfolio. Provide recommendations for a 5-year capital plan; gather proposals and pricing for the recommended items annually for capital budgeting purposes.
  • Oversee or support capital projects and tenant improvement projects, depending on scope and complexity
  • Assist accounting with CAM estimates and reconciliation reviews on an annual basis
  • Coordinate all phases of pre- and post-move in process
  • Ensure operational compliance (i.e. vendor contract reviews, insurance certificate compliance, tenant contact audit, etc.)
  • Regularly review receivable reports, follow up on delinquent payments and recommend legal action when necessary
  • Assist with acquisitions and dispositions, as required
  • Support and adhere to Healthpeak's corporate compliance policies and procedures.
  • Performs other duties as assigned by the Regional Property Manager
  • On-site attendance at a company office or portfolio property is an essential function of the job, five (5) days per week
  • Ability to travel within the Chicagoland Area – 30%
  • Competitive benefit package and generous cash incentive, salary commensurate with experience: $104,000 - $114,000 annually
POSITION REQUIREMENTS
  • Exceptional Customer Service and relationship Management skills, with demonstrated ability to manage tenant and client relationships across a multi-asset portfolio
  • Bachelor’s degree in Real Estate, Business, Finance, or Accounting preferred
  • Minimum of 7-10 years of commercial real estate property management experience, including direct responsibility for financial performance, tenant relations, and portfolio operations. Management of a multi-tenant medical outpatient portfolio strongly preferred.
  • 3-5 years of experience leading property management teams, including Property Managers, Assistant Property Managers, and/or administrative staff
  • Demonstrated experience managing property financials, including:
    • Building and operating annual budgets and reforecasts
    • Monthly financial reporting and variance analysis
    • CAM reconcilliations and recoveries
    • Accounts receivable and collections
  • A professional designation from BOMA, IREM, or CCIM preferred
  • Strong initiative, accountability, and ability to make business decisions impacting NOI and portfolio performance
  • Excellent written and verbal communication skills, with the ability and confidence to engage tenants, healthcare systems, vendors, and executive stakeholders
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