Commercial Real Estate Administrator
Lexington, MA
Full Time
Entry Level
Headquartered in Denver, Colorado, Healthpeak (NYSE: DOC) is a nation-wide, fully integrated Real Estate Investment Trust (REIT), and a proud S&P 500 company. Together we build, own and operate world-class facilities for healthcare Discovery and Outpatient Care ("DOC"). Our impressive portfolio of over 50,000,000sf of Medical Outpatient buildings and Lab and Life Science facilities fuel innovation in patient care and research - accelerating scientific discovery, enhancing healthcare delivery, fostering healthier populations, and driving shareholder value.
POSITION RESPONSIBILITIES
The Real Estate Administrator is responsible to assist in directing and coordinating activities of on-site Life Science Lab and/or outpatient medical property management. This person will assist in effectively implementing procedures, cost controls and policies; maintain good tenant and vendor relations; assist property management team in maintaining invoice records and contacting vendors/setting up accounts, as well as other duties as they may be assigned.
POSITION RESPONSIBILITIES
The Real Estate Administrator is responsible to assist in directing and coordinating activities of on-site Life Science Lab and/or outpatient medical property management. This person will assist in effectively implementing procedures, cost controls and policies; maintain good tenant and vendor relations; assist property management team in maintaining invoice records and contacting vendors/setting up accounts, as well as other duties as they may be assigned.
- Answer management phones and assist with tenant needs
- Respond to inquiries by providing routine information and/or taking messages
- Prepare and distribute correspondence
- Process incoming and outgoing mail
- Assist with meeting, event and other scheduling and coordination
- Assist coordinating special events such as holiday events/parties, welcome lunches, book fairs, blood drives, food drives and other tenant and community events
- Publication and distribution of tenant newsletter, maintenance of property website
- Maintain inventory of office supplies and property staff directory
- Maintain accurate and up to date tenant, team and vendor contact lists
- Maintain compliant certificates of insurance for tenants and vendors
- Manage Tenant Work Order system, ensuring timely completion in accordance with SOPs
- Coordinate tenant survey process, including annual action plan implementation
- Assist team with vendor coordination as requested or assigned
- Assist with preparing and administering service agreements
- Maintain accurate record keeping and filing systems for tenant, vendor and property files
- Responsible for accounts payable, accounts receivable and reporting at the property level
- Process vendor invoices timely, ensuring compliance with contracts and proper coding
- Track invoices to ensure vendors are submitting timely
- Prepare and distribute Tenant billings
- Develop, grow and maintain strong relationships with tenant partners
- Provide management team with aged delinquency reports, follow up with tenants as needed and send delinquency letters as requested
- Assist with budget preparation as requested
- Competitive benefit package and generous cash incentive, pay rate commensurate with experience: $30.00 - $33.65/hour
POSITION REQUIREMENTS
- High school diploma or GED required, Associate or Bachelors degree preferred
- Previous professional exposure to commercial property management
- Possess professional demeanor and excellent interpersonal and customer service skills
- Knowledge of real estate accounting and familiarity with monthly accounting cycle, including an understanding of A/P, A/R, and commercial leases
- Valid driver's license and access to reliable transportation is helpful for travel within the portfolio and area market
- Computer literate and proficient in MS Word, Excel, PowerPoint, Outlook
- Experience with MRI and Yardi softwareExcellent communication skills, both verbal and written
- Ability to work independently
- Able to prioritize tasks and projects and thrive in a fast-paced environment
- On-site attendance is an essential function of the job and is required in-office at company office or at properties five (5) days per week
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