Senior Property Manager - Commercial Medical

Houston, TX
Full Time
Manager/Supervisor
Healthpeak Properties is a fully integrated real estate investment trust (REIT) and an S&P 500 company. We specialize in owning, operating, and developing high-quality real estate focused on healthcare discovery and delivery. Our impressive portfolio includes nearly 50 million square feet of medical outpatient buildings, lab and life science facilities and Senior Assisted Living centers. 

POSITION RESPONSIBILITIES
The Senior Property Manager (SPM) is responsible for overseeing a property management team which together successfully manages a portfolio of Outpatient Medical properties in their designated market.  The ideal candidate will have experience with healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to:
  • Ensure that team members develop, grow, and maintain strong relationships with healthcare partners to deliver best-in-class customer service and Healthpeak core values (W.E. C.A.R.E)
  • Conduct annual performance evaluations for members of your team along with other people management functions as assigned
  • Oversee coordination and implementation of property-specific tenant outreach programs
  • Ensure that team members address tenant concerns quickly, professionally, and economically
  • Schedule regular meetings, monthly at minimum, with team members to review property operations
  • Develop and maintain strong working relationships with our healthcare partners, building condo owners and decision-makers
  • Coordination and implementation of portfolio specific tenant outreach programs
  • Address tenant concerns quickly, professionally, and economically
  • Schedule regular meetings with key tenants to review property operations
  • Coordinate tenant survey process, including annual action plan implementation
  • Maximize recoverable income on a property-by-property basis
  • Develop and manage operations against property level budget for each property in respective portfolio
  • Prepare and submit 5-year capital plan for approval
  • Prepare annual operating budgets, and once approved, submit monthly financial reports for review/approval
  • Review and approve vendor invoices
  • Inspect and review all buildings and act on items to be addressed
  • Tour vacant space and support leasing efforts as needed
  • Interact daily with Building and Chief Engineers to ensure continuity of building operations, which includes customer service/facility maintenance reporting as required
  • Perform administrative duties as necessary
  • Assist with collection and coordination of market data, including market rents and operating expense estimates
  • Review property cash flows and overall property operations. Understand, report and take responsibility for monthly expense variances in the respective portfolio
  • Coordinate all phases of pre- and post-move in process
  • Schedule meetings with vendors, as needed
  • Ensure operational compliance (i.e. vendor contract reviews, insurance certificate compliance, tenant contact audit, etc.)
  • Regularly review receivable reports, follow up on delinquent payments and recommend legal action when necessary
  • Assist with acquisitions and dispositions, as required
  • Support and adhere to Healthpeak's corporate compliance policies and procedures
  • Sustain a high level of confidentiality with all company information
  • Performs other duties as assigned by Regional Property Manager
  • Onsite attendance at a company office or a portfolio property is an essential function of the job, five (5) days per week
  • Ability to travel – 10% locally
POSITION REQUIREMENTS
  • High School Diploma or GED required; Bachelor’s degree in Marketing, Business, Real Estate, Finance, and/or Accounting preferred; or commensurate experience in lieu of a Bachelor's degree
  • Minimum of 7-10 years of experience in commercial real estate property management. Experience in healthcare property management strongly preferred
  • 3-5 years of experience managing a diverse team of property management professionals
  • A professional designation from BOMA, IREM, or CCIM preferred
  • Experience in the analysis of operational and financial data
  • Experience with the Yardi suite of programs a plus
  • Possess strong initiative and sense of personal responsibility
  • Ability to establish and maintain rapport with business community and interact with various levels of professionals
  • Excellent written and verbal communication skills
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